Introducing Laurel Ace Hardware, a trusted brand known for its exceptional customer service and wide selection of hardware products. Located in Laurel, this hardware store has earned a reputation for its knowledgeable and welcoming staff. With a vast inventory and a commitment to going above and beyond for its customers, Laurel Ace Hardware is a go-to destination for all your hardware needs. Whether you're looking for tools, paint, garden supplies, or any other home improvement essentials, this brand ensures that everything you need is readily available and easy to find. With their dedication to customer satisfaction, Laurel Ace Hardware aims to provide a seamless shopping experience for all its customers. Discover why locals rely on Laurel Ace Hardware for their hardware needs and experience their exceptional service today.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Assembly service
- Service guarantee
Reviews
I’m giving 5 stars because everyone was very helpful. Other than that the products were a little overpriced. I bought a plumbing multi tool for 33.00 I know they have them at Home Depot for 20.00. But Home Depot wasn’t close so I guess you pay for convenience.
I had ordered 2 panes of window glass for a garage over the phone. The pleasant employee took my measurement order over the phone and had the glass ready for me when I arrived within 30 minutes.
Staff are the nicest and so helpful! Jayson helped me find the right sized fluorescent bulb for my old lamp. Ralph patiently waited while I fussed with it to make sure it works. Everything I needed was here and easy to find.
My Family has just moved near Laurel Ace Hardware Store. We had frequented it years ago and found it just as friendly, professional and knowledgeable Staff, especially Tom and the precious young Lady who checked out my purchases, when my new debit card wouldn't take my pin. Looking forward to our next visit there soon.
Extremely helpfull Staff,
And very welcoming. They have a huge selection just be ready to go upstairs I had to stretch my legs and warm up my knees.
Two out of three times, this location does not have the item I am looking for, (though ai have not visited the new upstairs section) and they appear to be consistently understaffed and undertrained. Today, I was left waiting for over 12 minutes at the register because the cashier did not know how to complete the transaction. They called for assistance, but no one came for that entire time. The first help that arrived did not know how to complete the transaction either. The third person who helped was slow to figure out the solution, and was not receptive to my feedback about my waiting time. They did not apologize and instead publicly blamed the first cashier. Please take responsibility for training your staff.
Love that they expanded upstairs. Good selection for such a small place. Helpful staff as well.
Great local hardware store. Compared to Grand Lake Ace, the employees are not as friendly, helpful, or attentive, but still way better than Home Depot. The store has more inventory and selection compared to the Grand Lake Ace.
It's alright. It's a lot better since they opened the second floor. But still a little small. Don't always have what you need. Tool section in complete lock down. Have to search for someone to let you in and then have them stand over your shoulder. I only go there when I know exactly what I want and I'm 90% sure they'll have it. - Got a fair response to this review +1 star
Location
4024 MacArthur Blvd, Oakland, CA 94619, United States
Hours
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Updating...
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